Privacy Policy for My Canva Templates
Effective Date: 23 July 2024
At My Canva Templates, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, MyCanvaTemplates.com, and purchase our digital products. By using our website and services, you consent to the data practices described in this policy.
1. Information We Collect
Personal Data We may collect personally identifiable information, such as:
- Name
- Email address
- Billing and shipping address
- Payment information (processed securely via third-party payment processors)
- Phone number (if provided)
Non-Personal Data We may collect non-personal data, such as:
- Browser type
- Operating system
- IP address
- Pages visited on our website
- Time and date of visit
- Referring website
2. How We Collect Information
We collect information from you in the following ways:
- Directly from You: When you make a purchase, fill out a form, or contact us directly.
- Automatically: Through the use of cookies, web beacons, and other tracking technologies.
- Third-Party Services: Through our payment processors and analytics providers.
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Improve our website and services
- Send you promotional materials, if you have opted in to receive them
- Analyze website usage and trends
- Comply with legal obligations
4. Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and email marketing.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or disclosure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, accounting, or reporting requirements.
7. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Access: You have the right to request access to the personal data we hold about you.
- Rectification: You have the right to request the correction of inaccurate or incomplete data.
- Erasure: You have the right to request the deletion of your personal data, under certain conditions.
- Restriction: You have the right to request the restriction of processing your personal data, under certain conditions.
- Portability: You have the right to request the transfer of your data to another organization or directly to you, under certain conditions.
- Objection: You have the right to object to our processing of your personal data, under certain conditions.
To exercise any of these rights, please contact us at bwdesign.my@gmail.com.
8. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we learn that we have collected personal data from a child under 16, we will take steps to delete such information from our files as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
My Canva Templates
Kuala Lumpur, Malaysia
Email: bwdesign.my@gmail.com